PRODUCT DESIGN
Designing a Connected Wellness Ecosystem
Wellcube is a workplace wellness platform developed by Delos to improve the health and comfort of people inside shared environments. The experience connected environmental data, building controls, educational content, and personal wellness tools across mobile devices, tablets, wall-mounted interfaces, and administrative platforms.
Client
Delos LLC
Services
- Product Design
- Design System
- Design Leadership
Industries
- hceT ssenlleW
Date
The Challenge
Overview
Wellcube was not a single product with a single user journey. It was an ecosystem serving employees, workplace administrators, building operators, and internal teams across multiple devices and contexts. The challenge was to make a technically complex system feel coherent and approachable while creating enough flexibility for different clients, environments, and product configurations.
My Role
Role
As Principal Product Designer, I helped shape the experience across the broader ecosystem, moving between product strategy, UX, interface design, prototyping, and implementation. I also led designers working across individual product areas, aligned stakeholders around shared priorities, and worked closely with product and engineering teams to turn complex requirements into clear, buildable experiences.
Designing for Two Distinct Audiences
Wellcube served two very different user groups, each with its own needs, responsibilities, and level of technical knowledge.
Guiding Technicians Through Installation
Audience 1
The WellCube Installer mobile app was designed for technicians responsible for setting up and commissioning devices across office environments. It guided them through scheduled installations, gateway setup, QR code scanning, space assignment, connectivity checks, troubleshooting, and final system validation. Clear progress indicators, contextual support, real-time device status, and structured handoff tools helped technicians work quickly, avoid configuration errors, and complete installations correctly the first time.
Giving Facilities Teams Centralized Control
Audience 2
The WellCube web app was designed for facilities managers overseeing the ongoing performance of devices across large and complex workplaces. It organized the system around familiar physical spaces such as buildings, floors, rooms, and zones rather than technical identifiers, making large device fleets easier to understand and manage. Facilities teams could monitor air quality and system health, track maintenance, organize devices, apply actions across groups, and generate data needed for operational and ESG reporting.
Contact
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